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All orders on HoneywellConsumerStore.com are processed with the latest 128-bit SSL encryption on our secure server. Upon completion of your order we will confirm it immediately via e-mail. Your order will then be assigned a tracking number so that you may monitor its progress through our on-line customer care center. Every item regarding your order is held in the strictest of confidence using the latest in on-line security. At NO time do we ever sell or distribute our customer information.

Orders are processed Monday through Friday 8:00am-4:00pm CST (express orders processed until 4:30pm CST). Orders placed on the weekend or holidays will be processed on the following business day. Upon submission of your order, you will automatically be sent an email to confirm that your order has been received and your credit card information has been verified. Your email confirmation will show the status of the items that you ordered and confirm your method of shipment. We accept online and phone orders. By placing a phone order, you are providing verbal acceptance of our Terms and Conditions. Note: All of our products sold, are brand new OEM and custom accessories shipped in retail or bulk packaging. Orders are processed in the order that they are received, in the event that a product runs out of stock after your order has been placed, you will receive an email to notify you of the potential delay in receiving your order. For order related questions please Click Here.

Returns/Exchanges Policy
Our goal is to provide our customers with the best products available. We conduct extensive testing on each product to look for the best compatibility, fit, finish, ease of use and quality. In the event you are dissatisfied with a product, please contact us within 30 days of the shipment date at our department for a RMA (Return Merchandise Authorization) number so that we can insure proper tracking of your return. Once we receive your RMA request, we will issue you an RMA instructional email, which will explain how and where to ship the returned items to. Please check your spam folder for the instructional email. After we receive your return, please allow 5 business days to process your transaction. Shipping charges will NOT be refunded. Any returns shipped to us without an authorized RMA number on the package will be refused at the time of delivery. To learn more about our return policy or to start a return please Click Here.

Customer Support
We provide unmatched support and service for our customers. Support for any accessory product purchased from us is always FREE and available for the lifetime of your purchase. Please visit our Customer Service page for more information.

Thank you for your business!

The HoneywellConsumerStore.com Team

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