Customer Reviews For The Honeywell HL14CHESWW Portable Air Conditioner & Heater, 14,000 BTU (White)

Overall Rating

5 Reviews
5 customers recommend this product
Mike Sivik
July 2, 2020
Excellent product

Very impressed I also have 12,000 btu Portable ac unit this new one is Fantastic quiet and cools room with Cathedral ceilings with ease. Highly recommend this unit. Honeywell your the Best!

Mehdi Salem
September 8, 2019
Verified Purchase
Delivers as expected

I use it in a 1000 sq ft apartment that's ground level and naturally doesn't get too hot. I use it just to help maintain a cool atmosphere on very hot days and it works perfectly for my needs.

John kese
August 23, 2019

Excellent product, INCREDIBLE SERVICE. We have had a "4 in 1l unit MM14CHCS for almost years. Used for heating and cooling in 14x20 room with excellent results...but unit started making "noise" in cooling. Called the 800 number. After going through some basic steps to show purchase information and describing the problem. LORI promptly RESOLVED THE PROBLEM UNDER THE TERMS OF THE WARRANTY! THIS COMPANY STANDS BEHIND THEIR PRODUCT. INCREDIBLE SERVICE SUPPORT. The new unit is as attractive as the prior model and even cools better. Highly recommend product and company.

David W Gamble
July 5, 2019
Verified Purchase
Excellent Air Conditioner

I live in southeast Louisiana. I've had this unit for a month now I recvd unit June 1, 2019 and put it in service June 1. The temperature, humidity and heat index ranges here are high 78-98F temp, 60-100% humidity, heat index 81-116F. I have this unit installed in my attached garage, which is uninsulated but does have an energy star door and window, & I insulated the large garage door exterior is brick. I have drywall on the interior walls and ceiling. The garage is 400 square feet, with 8 ft. ceiling. Keep in mind, in my area, you have to figure approximately 35BTU for every square foot due to the heat loads 400 sf equates to 14,000BTUs reqd. Other areas of the US will be a lower BTU value. This ac units performance is very good. It's reasonably quiet and keeps the garage area temperatures reasonable I'm seeing approximately 12-14F lower temperature in garage versus outside air temperature with the unit temperature set to 72F. The 72F setting helps minimize the temperature rise in the garage during the extreme heat of the day since the morning temperature in the garage is 72F. Example, if the outside temperature is 96, the garage temperature is approximately 82-84, with lower humidity versus outside. I run this unit 24 hrs. a day, 7 days a week. The estimated electric use has been approximately 500kwh total, which I consider reasonable for the conditions. At 9 cents per kWh, this is approximately $45/month during the summer months. I haven't used the heater portion of the unit yet but I expect its performance will be very good as well. My winter temperatures are not severe. In summary, I recommend this unit to anyone considering purchasing one. I purchased my unit from the Honeywell online store and it was an excellent price at $611. Delivery was very quick. It was easy to install. I haven't had to drain any water from the unit in the ac mode of operation. My only wish is this unit was stamped Made in the USA.

Matthew Kilkenny
August 31, 2018
Verified Purchase
best move ever

Keeps my 1905 house comfortable in the 100 degree temps.

What about ventilation?
Portable ACs use either a single hose or dual hose design. In cooling mode, single hose PACs remove hot air from the room, and then expel the hot air out the one hose. In cooling mode, dual hose PACs bring in air from outside through one hose, and expels warm air outside through the second hose. In both cases cold air in cooling mode flows through the unit's vents into the room.
Are there certain types of windows that are not suitable for PACs?
Casement windows are quite unique in design and functionality so PACs do not have window kits that can completely cover the gap for these types of specialty windows.
Can I leave the window screen in during installation?
The screen may not interfere with installation, but for better releasing of hot air out the window, it is better to remove the screen.
How do I know how many BTUs are required to cool my space?
A BTU (British Thermal Unit) is a standard unit of energy that measures the amount of heat per hour an air conditioner removes from a room. The larger the room, the higher the BTU requirement. Below, are some general guidelines. However other factors – such as the number of open doorways, a south-facing window with continuous sunlight, or a room with high occupancy – can require a unit with a higher BTU rating than the average guidelines.

Room Size in sq. ft. BTU

  • 350      8,000
  • 450      10,000
  • 550      12,000
  • 700      14,000
  • 1,000   18,000
What do I need to know about PAC energy consumption?
AC units demand a lot of energy, so should not be paired on the same electrical outlet with other similar high-consumption devices. Always plug the unit into an available electrical outlet. Never use an extension cord to power your portable air conditioner.
What added benefits does my portable air conditioner offer?
Portable Air Conditioners are easy-to-use handy devices that can be moved around from one place to the other with ease. A portable air conditioner will naturally reduce humidity indoors, which is perfect for hot, humid summer weather. An additional fan mode can help circulate air throughout the room even when you have turned off air conditioning cooling.
Do portable air conditioners consume a lot of energy?
Air conditioners, including portable air conditioners, are complex machines and heavy power users. However, energy savings can lie in your usage of the technology. Choosing to cool down a single room with a portable air conditioner rather than switching on whole-house central air could result in significant cost savings.
Are PACs only beneficial during the summer season?
Depending on the model, portable air conditioners can also convert into dehumidifiers, extracting humidity without the cooling feature. This can be useful in the colder, wetter seasons if your space is prone to mold or mildew. Some Honeywell models are also equipped with a heating element, transforming the unit into a secondary heating source for winter.
Should I remove the insect screen after installing the window kit?
The air flow will work better without the obstruction of the insect screen. We suggest removing the screen.
How can I improve the performance of my portable air conditioner?
Several factors can affect the performance of your portable air conditioner. Foremost is whether your unit's BTU is suitable for your space. An inadequate BTU will not result in cooling. Other factors can affect performance, too: rooms with large open doorways or within open-plan spaces; rooms with poor insulation or high ceilings; south-facing rooms with copious direct sunlight. If any of these are the case, see if you can tighten up the insulation and overall boundaries, and add light-colored window coverings. Another factor is room occupancy. Crowded rooms will be hotter and require a more powerful unit to cool down.
My portable air conditioner is not cooling down my space. Why?
Run through this troubleshooting checklist:
  • Check your unit's BTU with your square footage and ceiling height.
  • Determine if your room has many openings – doorways or windows.
  • Determine if your walls and flooring are poorly insulated.
  • Does your room receive a lot of strong, direct sunlight?
  • Is your room often crowded?

Honeywell Portable Air Conditioner - Stay cool. Stay dry.

The HL series is a new addition to the contemporary, stylish and powerful Honeywell Portable Air Conditioners. The HL14CHESWW 14,000 BTU Honeywell Portable Air Conditioner combines 4-in-1 technology into one sleek body, cooling and dehumidifying areas up to 700 sq. ft. It features an environmentally friendly refrigerant, auto-evaporation system, a reliable dehumidifying function as well as a traditional three speed fan-only function. The HL14CHESWW is a convenient portable air conditioner that delivers optimum cooling, dehumidification, heating and fresh ventilation.

The full-function remote control allows you to operate each feature from across the room. Unlike a fixed air conditioner unit, the Honeywell Portable Air Conditioner requires no permanent installation and the smooth-gliding caster wheels provide easy mobility from room to room. What's more, the auto evaporation system allows for hours of continuous operation with no water to drain or no bucket to empty (this operation depends on the humidity level at your location). A special sleep mode setting allows you to control the temperature for comfort during the night. This portable air conditioner comes with everything needed including a flexible exhaust hose and an easy-to install window venting kit. The window vent can be removed when the unit is not in use.

Air Conditioner Mode

  • 14,000 BTU portable air conditioner cools areas up to 700 sq. ft.
  • Quiet operation (52dbA)
  • R410A environmentally-friendly refrigerant
  • Auto-Evaporation System: Collected water from cooling is removed automatically. No bucket, no-drip design (this operation depends on the humidity level at your location)

Fan Only Mode

  • Gently circulates air even when air conditioner cooling is not needed

Dehumidifier Mode

  • Removes excess moisture from air (Ideal for areas with high humidity like basements)
  • Dehumidification capacity up to 111 pints per 24 hours
  • Continuous Drain System: Connect a drain tube (included) to continuously drain water collected when using in Dehumidifying Mode.

Portable Design

  • Easy-to-install window venting kit included with adjustable window bracket (from 26.6 in. to 49.6 in.)
  • Smooth gliding castor wheels easily roll unit from room to room

Additional Features

  • Quick & Easy Installation-all installation parts included
  • Air Vents Automatically Open/Close and On/Off
  • Multiple Fan Speeds: High, Medium, Low
  • Washable filter-helps catch unwanted dust particles in the air
  • Continuous Drain System-Drain Tube Included
  • Digital LED display with soft touch controls
  • Programmable Timer (Set to turn ON/OFF in advance from 1 to 24 hours)
  • Full function remote control
  • 1 Year Limited Warranty

What's in the Box

  • 1 HL14CHESWW 14,000 BTU Honeywell Portable Air Conditioner (White)
  • 1 Remote Control (batteries included)
  • 1 Owner's Manual & Warranty

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